FREQUENTLY ASKED QUESTIONS
FAMILY FREQUENTLY ASKED QUESTIONS
Will my loved one be in pain or discomfort?
Patients may feel some discomfort during the process depending on what they are detoxing from, the length of time they have been using the substances and any health issues they may have, however, we will treat all of their symptoms and keep them as comfortable as possible during the entire process as we are a full medical detox facility.
What will happen after they are detoxed and how can the facility help the family to get the patient to the next level of care?
All of our patients will meet with our Clinical Director who will do a thorough assessment with your loved one. Once that is completed, we will make referrals and recommendations depending on the need. For example, some patients may only want to see a therapist or many choose to go to residential treatment while we also have referrals for IOP and PHP so again, this I based on what is discussed in the one on one and we suggest placement depending on the individual needs.
Can I see my loved one while they are in treatment?
We have visitation daily which we encourage so that your loved ones have the additional support, comfort and connection and also for the families to begin to see the changes that are already taking place while they are being medically detoxed and in our care.
Can we call?
Yes. There are standard visiting hours, however, if special visitation time are needed due to work we are happy to work with any scheduled. Family support is critical at this time and we will work to make sure we can accommodate any visitation schedule. Lastly, there is NO blackout for patients. They may keep their cellphone at all times. This provide access to family support. You may also call the nurses station directly to get medical updates on your loved ones as long as there is a Release of Information signed by our patient.
How much will it cost?
We accept most insurance and have private pay rates that are competitive.
Cost is determined by if the patient has insurance, in or out of network on their policy or if they are a private pay status. Also, our executive suites are a bit more expensive than our other private rooms.
Do they see a doctor and do you have medical staff there after hours?
We have 24/7 Nursing care and Behavioral Health Technicians at all times on staff caring for your loved ones. The doctors make their rounds daily and see your loved one to check on medications, how they are feeling and if the personalized taper is appropriate to ensure your loved one is continually improving.
Patients see a provider every day of their stay with Scottsdale detox. In addition to daily provider access there is 24 hour nursing support by Registered nurses who are experience in detox. Therapist are available 7 days a week and provide groups specifically designed for the detox process.
Do we have someone that can help with providing referrals for aftercare and can family be involved?
Our Clinical Director does a one on one assessment with your loved one and as a team, we have many referrals that we can offer to assist with.
Our Clinical director designs after care and discharge planning based from her assessments of the patient. This ensures the patient is matched with the correct level of care after discharge.
WE ACCEPT INSURANCE
We accept most private insurance. We are in-network with Blue Cross Blue Shield.